Jersey Village Chrysler Jeep Dodge Ram

Customer Command Center

V6 organizes dealership execution around the customer lifecycle: one customer, one current state, many opportunity signals, Guardian-governed execution, and CRM as the source of truth.

SAFE MODE · LIFECYCLE INTELLIGENCE LAYER
Customers
12
primary records
Signals
38
detected opportunities
Guardian Permit
11
precomputed actions
Risk
3
retention/lost
CUSTOMERS

Lifecycle State Board

JSON Feed

Reid

rrichards2001@yahoo.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
Jun 10, 3:11 PM
NEXT BEST ACTION
Call
Offer Ready · $5,000Trade Packet Submitted · JUC5S4N0HZ2061507Service Opportunity · 68,408 miTrade Cycle Candidate · JUC5S4N0HZ2061507Stale Lead Recovery · 1785h stale

Robert Allen

Robert.allen136@gmail.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 25, 12:34 AM
NEXT BEST ACTION
Call
Offer Ready · $18,250Trade Packet Submitted · 1C4RJEG8CM739448Service Opportunity · 106,291 miStale Lead Recovery · 2184h stale

Deborah Johnston

deborahjohnston704@gmail.com
REVIEW
CURRENT STATE
Trade Evaluation
INTENT
Sell Trade
LAST INTERACTION
May 11, 2:46 PM
NEXT BEST ACTION
Trade Evaluation
Trade Packet Submitted · VIN pendingStale Lead Recovery · 2505h staleTrade Packet Submitted · VIN pendingStale Lead Recovery · 2506h stale

Unnamed customer

No contact saved
PERMIT
CURRENT STATE
Retention Risk
INTENT
Retain
LAST INTERACTION
May 11, 2:19 PM
NEXT BEST ACTION
Crm Task
Stale Lead Recovery · 2506h stale

Tim Jones

jones_bigtime_1999@yahoo.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 5, 6:04 PM
NEXT BEST ACTION
Call
Offer Ready · $25,000Trade Packet Submitted · 1C4RJFBG2MC123456Trade Cycle Candidate · 1C4RJFBG2MC123456Stale Lead Recovery · 2646h stale

Tyrus Banks

tyrus198888_sales@gmail.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 5, 6:03 PM
NEXT BEST ACTION
Call
Offer Ready · $25,000Trade Packet Submitted · 1C4RJFBG2MC123456Trade Cycle Candidate · 1C4RJFBG2MC123456Stale Lead Recovery · 2646h stale

Frank Flynn

Frankey_Styles_00987@aol.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 5, 6:03 PM
NEXT BEST ACTION
Call
Offer Ready · $25,000Trade Packet Submitted · 1C4RJFBG2MC123456Trade Cycle Candidate · 1C4RJFBG2MC123456Stale Lead Recovery · 2646h stale

James Davis

James_appleton_David_IV@gmail.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 5, 6:01 PM
NEXT BEST ACTION
Call
Offer Ready · $25,000Trade Packet Submitted · 1C4RJFBG2MC123456Trade Cycle Candidate · 1C4RJFBG2MC123456Stale Lead Recovery · 2646h stale

Unnamed customer

No contact saved
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
May 1, 9:52 PM
NEXT BEST ACTION
Call
Offer Ready · $25,000Trade Cycle Candidate · 1C4RJFBG2MC123456Stale Lead Recovery · 2738h stale

Charlie RAYMOND

charlie.raymond66@gmail.com
PERMIT
CURRENT STATE
Trade Evaluation Complete
INTENT
Replace Vehicle
LAST INTERACTION
Apr 30, 2:31 PM
NEXT BEST ACTION
Call
Offer Ready · $32,200Trade Packet Submitted · JM3KDKHD3S1210923Stale Lead Recovery · 2770h stale

Unnamed customer

No contact saved
PERMIT
CURRENT STATE
Retention Risk
INTENT
Retain
LAST INTERACTION
Apr 28, 2:34 PM
NEXT BEST ACTION
Crm Task
Stale Lead Recovery · 2818h stale

Unnamed customer

No contact saved
PERMIT
CURRENT STATE
Retention Risk
INTENT
Retain
LAST INTERACTION
Apr 28, 1:38 PM
NEXT BEST ACTION
Crm Task
Stale Lead Recovery · 2819h stale
EXECUTION PERMISSIONS

Precomputed Authority

Voice, SMS, email, scheduling, CRM updates, and trade value presentation are evaluated before execution so agents can converse naturally while Guardian protects binding actions.

Can Call
Voice consent is available.
PERMIT
Can Text
SMS consent is available.
PERMIT
Can Email
Email consent is available.
PERMIT
Can Schedule
Scheduling can execute when customer requests an appointment.
PERMIT
Can Update Crm
CRM update is permitted as lifecycle evidence.
PERMIT
Can Offer Trade Value
Offer value already exists and can be presented by authorized actor.
PERMIT
SYSTEM MODEL

V6/V7 Backbone

●customer_profiles
●customer_states
●customer_events
●customer_opportunities
●execution_permissions
●crm_connections
●crm_import_staging
●crm_identity_map
●crm_sync_jobs